Program
The Master's program has 60 ECTS credits and is divided into three sections:
- Section 1: Quality Management and Methodology
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- Course 1 Fundamentals of Quality Policy and Management and Qualitative Methodology
- Course 2 Quantitative Methodology for Quality Improvement, Change Management, and Quality Plan Implementation
- Course 5 Variability, Inadequacy, and Strategies for Reduction
- Course 6 Person-Centered Care and Patient Experience Measurement
- Course 7 Process Management and International Quality Models: EFQM, JOINT COMMISSION INTERNATIONAL, and ISO
- Section 2: Safety Management and Care Methodology